How the marketplace workflow connects buyers and sellers

Define the product and order scope

Panties, thongs, briefs, bras, sets, and other categories require different size and material details. Begin with the product type and the characteristics that genuinely affect the choice. A listing should state what is included rather than expecting buyers to infer scope from its category.

Wear details and custom options apply only when explicitly offered. Each seller chooses her own boundaries, preparation limits, and communication style. Buyers should select listings that already fit their needs and accept a refusal without negotiation or pressure.

Check a listing as a buyer

Read the labelled size, material, cut, colour, condition, quantity, options, preparation window, and shipping information. Check that photographs support the description. Profile details and reviews may add context, but they do not replace specific information about the item you intend to order.

Compare a few similar listings using the same criteria. Include options and shipping when considering price. If one important detail is missing, ask a concise product question in SecretUndies chat. Avoid requesting private images or information that the order does not require.

Prepare a listing as a seller

Name the product type and one distinguishing feature in the title. Describe the actual item's material, label size, condition, included quantity, options, boundaries, timing, and delivery method. Use your own accurate photographs with no documents, reflections, or identifying background details.

Calculate product, preparation, packaging, platform costs, shipping, and time before setting the price. No price guarantees sales or income. Start with a manageable number of listings and pause or adjust availability when your existing orders would make the published preparation window unrealistic.

Keep communication and payment traceable

Buyers ask clear order-related questions, and sellers answer only within their offered scope. Pressure, intrusive questions, or repeated attempts to cross a boundary are not part of a professional transaction. Sellers can block or report inappropriate contact without providing a personal explanation.

Record accepted options, cost, and timing in platform chat before checkout. Use only SecretUndies payment methods. External transfers or private messengers split the agreement from the order and make later review more difficult for both participants and support.

Ship, receive, and resolve differences

Sellers check item, options, delivery details, and agreed timing before using clean, suitable inner packaging and discreet outer packaging. Required carrier labels remain necessary. Buyers select a valid delivery address and monitor the order within the stated preparation and shipping window.

After arrival, compare the delivered item with the listing and chat. Document only a specific material difference, keeping addresses and private surroundings out of images. Contact the other person inside the order, then involve SecretUndies support if a direct, factual resolution is not reached.

Before you continue

Before an order is published or paid, confirm:

• Product type, material, labelled size, and condition are specific
• Included items, options, and personal boundaries are unambiguous
• Price, preparation window, and shipping match the actual scope
• Product questions and accepted options remain in platform chat
• Payment uses the SecretUndies checkout
• Both participants know how to document and report a material difference